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“Good leaders build products. Great leaders build cultures.”
- Adam Grant

Dynamic Business Insider

This week’s Founder Friday, Shawn Maftounian of Prestige Personalised Training, talks about the mistake that nearly broke his business.

Utilizer’s Adem Ali breaks down the new commercial solar rebate and the five things he checks before any client signs a contract.

COSBOA CEO Skye Cappuccio explains why this program gives small businesses a practical blueprint, not just a policy statement.

Indeed’s Kate Furey unpacks new survey data showing 45% of employers admit reusing candidates’ unpaid interview work.

Customer agents you can test, version, and trust in production.

Most teams treat AI agents like a black box. They wire together a workflow tool, a speech vendor, and a transcription API, then hope the result behaves. When it doesn't, there's no way to know why, and no safe way to change it.

ElevenAgents treats customer agents like software. Built on the voice models the market already builds on, it runs voice, chat, email, transcription, and reasoning in one pipeline, so a customer can start in chat, escalate to a call, and follow up over email without losing context. Voice responses come back in under 400 milliseconds.

Then you get the controls stitched-together stacks can't offer. A/B test prompts and personas with Experiments. Enforce behavior with Guardrails. Version every change, ship improvements, roll back mistakes. Plug in any LLM and ground answers in your knowledge base.

Launch in minutes, improve every week. Transparent, flat pricing at $0.08 per minute.

New AI Tools

The best voice models, now with full orchestration. Build real-time voice and chat agents on one low-latency stack: any LLM, your tools and knowledge, testing, Guardrails, and omnichannel deployment.

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